Shipping & Return Policy
Shipping Policy
Shipping Destinations
We currently ship internationally, including but not limited to:
United States
European countries
Other selected international destinations
Order Processing Time
Orders are processed within 3–7 business days after payment confirmation.
Custom-made or heavily embellished designs may require additional processing time.
Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times may vary by destination:
USA: 7–14 business days
Europe: 7–15 business days
Other international locations may take longer depending on customs clearance.
Delivery times are estimates and may be affected by customs, local courier delays, or unforeseen circumstances.
Shipping Charges
Shipping fees are calculated at checkout based on destination, weight, and courier service.
Any customs duties, import taxes, or VAT applicable in the destination country are the responsibility of the customer.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your shipment.
Customs & Duties (International Orders)
International shipments may be subject to customs inspections.
Gausiya Fashion is not responsible for delays caused by customs authorities.
Customers are responsible for paying any applicable import duties or taxes required by their country.
Return & Exchange Policy
Due to the handcrafted and embellished nature of our beaded kaftan Abayas, we follow a strict but fair return policy.
Returns
Returns are accepted only in case of defective, damaged, or incorrect items.
Requests must be made within 3 days of receiving the product.
Items must be unused, unworn, unwashed, and in original condition with all tags intact.
Non-Returnable Items
The following items are not eligible for return or exchange:
Custom-made or altered designs
Sale or discounted items
Items damaged due to improper handling or wear
Exchange Policy
Exchanges are subject to product availability.
Customers are responsible for return shipping costs unless the error is on our part.
Return Process
To initiate a return or exchange:
Email us at [your email address] within 3 days of delivery
Include your order number, photos of the item, and reason for return
Our team will review your request and provide further instructions
Items sent back without prior approval will not be accepted.
Refunds
Once the returned item is received and inspected, we will notify you of approval or rejection.
Approved refunds will be processed to the original payment method within 7–10 business days.
Original shipping charges, customs duties, and taxes are non-refundable.
Damaged or Lost Shipments
If your order arrives damaged, please contact us within 24 hours with clear photos.
For lost shipments, please allow sufficient transit time before contacting us. We will assist in coordinating with the courier.
Contact Us
For any questions related to shipping or returns, please contact:
📧 Email: gausiyafashions@gmail.com
🌐 Website: gausiyafashion.com